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Communicating Across Generations

  • Coomes, M., & DeBard, R. (2004). Serving the millennial generations: New directions for student services.
  • Erickson, T. (2009). The Four Biggest Reasons for Generational Conflict in Teams. Harvard Business Publishing. Retrieved from: http://blogs.harbardbusiness.org/erickson/2009/02/the_four_biggest_reasons_fro_i.html
  • Hamill, G. (2005). Mixing and Managing Four Generations of Employees. FDU Magazine Online, Winer/Spring 2005. Retrieved from http://www.fdu.edu/newspubs/magazine/05ws/generations.htm
  • Hesket, J. (2007). How Will Millennials Manage? Harvard Business School Working Knowledge. Retrieved from http://hbswk.hbs.edu/item/5736.html
  • Howe, N. and Struass, W. (200). Millennials rising: The next great generation. Vintage Books.
  • Lancaster, L.C., & Stillman, D. (2005). When generations collide: Who they are, why they clash, how to solve the gernational puzzle at work (1st ed.). New York: Collins business.
  • Mitchell, S. (2002). American generations: Who they are are, how they live, what they think. Ithaca, NY: New Strategies Publications.
  • Orrell, L. (2008). Millennials incorporated. Deadwood, OR: Intelligent Women Publishing, of Wyatt-MacKenzie.
  • Raines, C. (2003). Connecting generations: A sourcebook for a new workplace. Crisp Publications.
  • Twenge, J. (2006). Generation me: Why today's young Amereicans are more confidenty, assertive, entitled and more miserable than ever before. Free Press.
  • William, R. (2006). Whay Are You Not Like Me? The Generational Gap in the Workplace. Psychology Today. Retrieved from: http://www.psychologytoday.com/blog/wired-success/200909/why-are-you-not-me-the-generational-gap-in-the-workplace
  • Zemke, R., Raines, C.. & Filipczak, B. (1999). Generations at work: Managing the clash of veterans, boomers, Xers and nexters in your workplace. New York: AMACOM Books.